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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Valean

March 27, 2025

5  out of  5
rating by Daniel Valean
"Alina was super helpful and friendly with getting together a well rounded insurance policy!"
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Iliya Babchanik

March 14, 2025

5  out of  5
rating by Iliya Babchanik
"Alina was very knowledgeable, helpful, responsive, and overall a pleasure to work with. She went the extra mile to make sure I get the coverages I need for both my personal and business policies at a price that works for me. I could not be more satisfied!"
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Russ Fedor

March 13, 2025

5  out of  5
rating by Russ Fedor
"Excellent Customer Service! Alina G was very friendly and extremely helpful. She definitely knows what she's talking about and she does her job well! She helped me save money on my home and auto insurance! Definitely recommend for anyone looking for great customer service to check this place out!"
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Ray Gill

February 26, 2025

5  out of  5
rating by Ray Gill
"Alina took care for our three policies combined for Autos/Home! She's done her best to compare our existing insurance provider to not only match but also beat the prices. Definitely recommend this branch for instant response. She was very efficient and got us enrolled in the matter of a few hours with our complex requirements. Thanks a tons!!"
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Elena Panasik

February 21, 2025

5  out of  5
rating by Elena Panasik
"There is a worker named Alina in this office, she speaks English and Russian. Alina is a professional in her field. She is a very friendly and smart worker."
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Dale Harrison

February 7, 2025

5  out of  5
rating by Dale Harrison
"I had five different policies to transfer for a previous carrier everything went smoothly very professional would recommend them for your insurance company."
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Shawn Macrae-Smith

October 23, 2024

5  out of  5
rating by Shawn Macrae-Smith
"Excellent customer service!"
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I G

October 15, 2024

1  out of  5
rating by I G
"Unprofessional and Poor Service from Kathy and the Team I had a very disappointing experience with Kathy. Unfortunately, Kathy was unprofessional and unresponsive even before we signed up with their office. She promised excellent customer service, assuring us that if we ever needed anything, we could easily get in touch with her, and she would handle everything. Sadly, that was far from our experience. Our policy includes towing coverage, and when I needed my vehicle towed, I had to pay out of pocket. I reached out to Kathy for assistance, and instead of helping directly, she simply gave me the claim adjuster’s contact at State Farm. I had to follow up with him myself to get reimbursed, which added unnecessary hassle. We also decided to add a personal policy, and shockingly, it took her four months of back-and-forth communication to reinstate it. Additionally, when we traveled out of the country, I spoke with Kathy about switching to liability-only coverage to reduce our premium for that month. She said this would result in a credit on our account, but that credit never appeared. To add to the frustration, we asked Kathy to remove one of our vehicles from the policy. She told us she would get to it when she had time, and it took her six days to finally remove the vehicle. This delay was unacceptable. There was also a time when she hung up the phone on me, which was incredibly unprofessional. I’ve had insurance for over 25 years and have never experienced such poor customer service. When I asked to speak with Luigi, thinking things might improve, I was disappointed to find the same unprofessional behavior. Overall, my experience with this office has been frustrating and unprofessional, and I would not recommend their services to anyone."
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Lynnzel Valdez

September 4, 2024

5  out of  5
rating by Lynnzel Valdez
"Luigi was very helpful and friendly. She responded quickly and was able to get what we needed same day."
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Zack l

July 2, 2024

5  out of  5
rating by Zack l
"Great service, would recommend anyone to Luigi for any insurance needs. Great staff too, always is really helpful and answered questions I've had. State farm took really good care on my claim. Nice local branch in everett."
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Terry Bresin

May 29, 2024

5  out of  5
rating by Terry Bresin
"I have had MANY State Farm agents in my 52 years of uninterrupted coverage, from age 16 to my current age, 68. I can say WITHOUT reservation that Luigi Damian has far and away been my best agent ! She REALLY works FOR You ! I have personally experienced (more than once) how effectively and creatively she has taken care of my needs over many years. She (and her staff) are such a pleasure to work with !!!!!!"
We responded:
"Terry, your recommendation of our agency means the world to my team and I. We appreciate the opportunity to serve others while providing a positive experience for all. - Luigi"
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Kelly Clark

March 27, 2024

3  out of  5
rating by Kelly Clark
"Called Monday,reached a gentleman working from home. I wanted to meet with Luigi but she was not available as she would be working from home for two weeks. He said he would message her to see if a meet up was possible. I thought I would hear from one of the two on Tuesday nope . Wednesday after chemo I stopped by the office just after 1:00pm, doors locked with the little clock saying return time would be 2:30pm. Damn really?"
We responded:
"Thank you for taking the time to share your experience with us. We apologize for the delayed call back response. We appreciate your feedback and glad our team has taken steps to address this issue. We appreciate your understanding and thank you for bringing this matter to our attention. We look forward to serving you in the future and providing you with the excellent service you deserve."
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Alphonso Lozano

January 12, 2024

5  out of  5
rating by Alphonso Lozano
"Alina was absolutely amazing, the team that Luigi has at State Farm is by far the best I have ever dealt with. I moved back to Washington last month and I knew who I was getting to be my team 100% Luigi Damian State Farm if I could give them 10 stars I would, I have talked and gotten quotes from other agencies but none treated me like family like the team Luigi has. If you want the best team and great deals definitely speak with Alina or anyone for that matter at Luigi State Farm they are my insurance team I would go to and you should to if you want the best."
We responded:
"Alphonso, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Luigi "
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Omar Alvarez

January 12, 2024

5  out of  5
rating by Omar Alvarez
"Great service. Highly recommend!!!"
We responded:
"Omar, our doors will always be open to you and your family. We appreciate this kind review and your recommendation! - Luigi "
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Jennelle Bennett

December 5, 2023

4  out of  5
rating by Jennelle Bennett
"Love Alina, she remembered me and helped me out a lot. I love and trust State Farm, I’ve been with them several times. The only reason I didn’t give 5 stars is because there are newer insurance companies with lower prices but I trust State Farm so I went with them."
We responded:
"Jennelle, thank you kindly for the nice review and feedback about the service you received from Alina. My team and I are always thrilled to assist you with your insurance needs! - Luigi "
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Omaha Ili

October 16, 2023

5  out of  5
rating by Omaha Ili
"Alina was very friendly and extremely helpful. Truly appreciate her and her willingness to help us covered with insurance. Highly recommend Alina and her crew for your auto & rentals insurance."
We responded:
"Omaha, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Luigi"
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Donnie Davidsen

October 16, 2023

5  out of  5
rating by Donnie Davidsen
"Excellent customer service. Very helpful and explained all the options. Saved a ton of money highly recommend"
We responded:
"Donnie, you're a 10 star customer! Thank you for supporting our State Farm Agency! We will always be here for you. - Luigi"
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Sarah Basto

September 5, 2023

5  out of  5
rating by Sarah Basto
"Alina and Luigi were very helpful as I was exploring new policy options. Alina was armed with information and was extremely patient and efficient with the process/myself. Highly recommend!"
We responded:
"Sarah, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Luigi"
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Rafael Martinez

August 30, 2023

5  out of  5
rating by Rafael Martinez
"I appreciate great customer service, quick responding in time of need and the staff is very friendly."
We responded:
"Rafael, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Luigi"
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Jesse Smith

August 3, 2023

5  out of  5
rating by Jesse Smith
"Luigi and her team are the best around! Any time I’ve needed them they were right there to assist me."
We responded:
"Jesse, A top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Luigi"
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Michael Sullivan

July 27, 2023

5  out of  5
rating by Michael Sullivan
"Alina, Always goes above and beyond to get you a competitive quote and pays attention to making sure you are getting an ‘apples to apples’ comparison. She is attentive and quick to respond as well."
We responded:
"Michael, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Luigi "
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Sean Redwood

July 5, 2023

5  out of  5
rating by Sean Redwood
"Made getting insurance for my new car a breeze and kept the cost low with great coverage!"
We responded:
"Sean, thank you for providing this wonderful feedback! We appreciate you. - Luigi"
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Luis Hernandez

June 1, 2023

1  out of  5
rating by Luis Hernandez
"Will cancel your policy over a speeding ticket and hitting a deer…. 1/10 will not use ever again."
We responded:
"Luis, we’re sorry for your negative experience with State Farm. Providing quality customer service is our number one priority and we want to ensure that every customer is aware of their coverage. Unfortunately, decisions like these are out of my agency’s hands and come down from State Farm Corporate. The coverage that was promised to you was held up on our end but State Farm isn’t able to continuing insuring someone who they are paying out numerous claims for. When that happens, we aren’t able to keep other customers’ rates low. Please give me a call if you’d like to discuss this further. We truly apologize for the inconvenience. -Luigi"
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VICTORIA HARDING

May 15, 2023

5  out of  5
rating by VICTORIA HARDING
"She was very nice I really liked how she took care of me"
We responded:
"Victoria, I have very much enjoyed working with you! Thank you for sharing! - Luigi "
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Jaida Bear Thornberry

May 10, 2023

5  out of  5
rating by Jaida Bear Thornberry
"All I wanted was an auto quote and my experience was very positive, easy and quick!"
We responded:
"Jaida, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Luigi"